Privacy Policy

Privacy Policy

Introduction

Welcome to https://companion-care-weslaco-texas.primarycareaid.com (hereafter referred to as “Companion Care Weslaco Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, storage, access, and processing of personal information in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Personal Information Protection Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party platforms, apps, or services accessed through links on our site, as they have their own privacy policies that govern data collection and usage.

Processing Activities

This Privacy Policy outlines our practices when:

  • You use any of our applications or services as an authorized user.
  • You visit our website(s) linked to this policy.
  • You engage with us through communications, including emails, calls, or text messages.

Personal Data Collection

We collect several types of personal data, which can include:

  • Account Information: Details related to your account creation and login, such as user names, email addresses, and passwords (hashed and encrypted).
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account information, investment portfolios, or other financial records (encrypted and stored securely).
  • Purchase Information: Order history, product preferences, and purchase frequency.
  • Mobile Device Identifiers: Unique device IDs, advertising IDs, and mobile network information for mobile app users.
  • Location Data: GPS coordinates and location services data when you use our apps or allow location access.
  • Feedback: Your responses to surveys, reviews, or feedback forms.
  • Social Media Information: User profiles, posts, and interactions from social media platforms when you connect with us on these sites.
  • Product Information: Details about products you view, purchase, or interact with on our platform.

We gather this data through direct user input, server logs, tracking technologies (like cookies), and third-party service providers.

Cookies

We employ cookies to enhance your experience and analyze website performance. Cookies are small text files placed on your device, categorized as:

  • Strictly Necessary: Essential for site functionality and navigation.
  • Preference: Save user preferences and settings.
  • Analytics: Track website usage and analytics data.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or as required by law. Once the retention period expires or when these purposes are fulfilled, we delete or anonymize the data securely.

Security Measures

To protect your personal information, we implement robust security measures, including:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to safeguard our systems.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Depending on Location)

In accordance with applicable privacy laws, you may have certain rights regarding your personal data, including:

  • Access to and request copies of your data.
  • Rectification or erasure of inaccurate or incomplete information.
  • Restriction or object to the processing of your data under certain circumstances.
  • Right to data portability, allowing you to transfer your data to another controller.
  • Right to withdraw consent at any time (where consent is required).
  • Right to complain to relevant supervisory authorities and seek legal remedies.

To exercise these rights, please reach out to our privacy team through the contact information provided below. We will respond to your requests within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions regarding privacy, data requests, unsubscribe requests, or if you have concerns about our data handling practices, please contact us: